This policy explains clearly and concisely why we collect personal information and what we use that information for. It also explains how we may pass your information to 3rd party companies when necessary.

 

WHO WE ARE

Barr Equine Veterinary Limited 97A Offham Road, West Malling, Kent, ME19 6RD

 

INFORMATION COLLECTED

 We will collect your name, address, telephone number and email address.

 

HOW WE WILL USE THIS INFORMATION

• To provide you and your horse/pony with the services and products you purchase from us

• To get feedback on services provided  

• For debt collection purposes

 

WHO WE WILL SHARE INFORMATION WITH

Barr Equine will never sell or pass your information to 3rd party marketing companies.

 

COMPANIES WORKING ON OUR BEHALF

We will only pass your information to companies working on behalf of Barr Equine to provide services such as laboratory tests, MRI, Nuclear scintigraphy, we will ONLY pass on the information required to provide these services. We will also pass on information to insurance companies when processing an insurance claim.

 

HOW LONG DOES YOUR INFORMATION STAY ON OUR SYSTEM 

Your information will be stored with us all the time you remain a client. If you have left us we will keep your records for a further 7 years, after this time records will be destroyed.

 

YOUR RIGHTS

• You may request at any point for Barr Equine to delete your details via written request

• You may request your information to be passed onto another veterinary practice via written request

• You may request any information to be sent to yourselves via written request

• You have the right to make any changes to incorrect information

 

Please contact at your earliest convenience if you believe any information, we hold is incorrect.